As per reports, WAAYU doesn’t charge commission fees to restaurants, which enables them to offer customers better value and more competitive pricing.
Waayu, an online food delivery service recently launched by Mumbai hotels, asserts that it is 15% to 20% cheaper than its competitors. The app aims to tackle issues that restaurants and customers face with existing online food delivery services, such as high commission fees, biased ratings, partial reviews, subpar quality, and unsatisfactory customer service.
Waayu is a venture of Destek HORECA, founded by IT entrepreneurs Anirudha Kotgire and Mandar Lande. The Indian Hotel and Restaurant Association (AHAR) and other trade associations in Mumbai have supported the platform. The software as a service (SaaS) model allows access to over 1,000 Mumbai restaurants, such as Bhagat Tarachand, Mahesh Lunch Home, Banana Leaf, Shiv Sagar, Guru Kripa, Kirti Mahal, Persian Darbar, and Ladu Samrat.
Reports suggest that WAAYU doesn’t charge commission fees to restaurants, enabling them to offer customers better value and competitive pricing. The platform aims to address high prices, delays, poor hygiene, subpar quality, and inadequate customer service by providing customers with affordable, timely, hygienic, and high-quality food.
Suniel Shetty, a renowned Bollywood actor, not only serves as a brand ambassador for a certain company but also holds stock. The company has programs to launch an app that will be available for a fixed monthly cost of Rs 1,000 per outlet, which will gradually increase to Rs 2,000. The app is created to cater to the needs of small and medium-sized businesses.
Furthermore, the company aims to connect its platform to the Open Network for Digital Commerce (ONDC). This network, launched by the government of India, is intended to facilitate the creation of a digital ecosystem for commerce. ONDC aims to provide an open and transparent platform for buyers and sellers to interact and transact without any middlemen. It enables small businesses to access a larger market and compete with big players. The ONDC platform is built on a blockchain infrastructure, providing security and transaction transparency.
By connecting to the ONDC network, the company’s platform can benefit from its security and transparency features, providing users with a more reliable and secure service. Moreover, the company can tap into a wider user base and increase its market reach, providing a valuable service to small and medium-sized businesses in India.
Founder Anirudha Kotgire stated that the WAAYU app would revolutionize the online food delivery industry by implementing a commission-free business model. While they have 16 revenue streams, not all will be implemented initially. The app will have an introductory fixed fee arrangement with restaurants of Rs. 1,000 per month per outlet, which will eventually increase to Rs. 2,000 per month. Importantly, there will be no per-order commission charged.
How to use Waayu app?
Utilize Waayu as a customer; there are two different versions of the app: Waayu Delivery Partner for delivery executives and Waayu for customers. Here’s how to use the Waayu app as a customer:
– Step 1: Download the Waayu app from the Google Play Store or visit the Waayu.app website on your browser.
– Step 2: Sign up or sign in with your phone number or email address.
– Step 3: Enter your location or allow the app to access your GPS.
– Step 4: Browse the menus and menus of restaurants that deliver to your area. You can also filter by cuisine, rating, price or offer.
– Step 5: Choose the meals you wish to purchase and include them in your basket. You may even personalize your order with specific requests or instructions.
– Step 6: Review your order and proceed to payment. You can decide to pay online or cash on delivery. You can also apply any coupon or discount code if available.
– Step 7: After confirming your order, wait for the restaurant to send a confirmation message. You can track the quality of your order and estimated delivery time on the app or website.
Step 8: Enjoy your meal as the delivery executive delivers your order. After receiving your order, you can rate and review your experience on the app or website.
